Last Updated: 8 April 2026

Privacy Policy

At Flydigito, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or purchase from flydigito.com

1. Information We Collect

• Contact information: Name, email, phone number, shipping and billing address.
• Order information: Products purchased, order value, and payment confirmation.
• Technical information: IP address, browser type, device information, and cookies.
• Communication information: Messages, support tickets, and feedback you send to us.

2. How We Use Your Information

• To process and fulfil your orders, including coordinating shipping and delivery.
• To communicate regarding your purchase, shipping updates, and support requests.
• To send offers (only if you have opted in).
• To improve our website functionality, product range, and overall customer experience.
• To comply with legal obligations and prevent transactions.

3. Sharing Your Information

We do not sell your information. We may share data only with the following parties for operational purposes:

• FedEx: To deliver your orders to the UK.
• Payment processors: (PayPal, Visa/Mastercard) To handle transactions securely.
• Service providers: Analytics, hosting, and email providers that help operate our website.
• Legal authorities: When required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to improve site functionality, analyse traffic, and serve advertisements where applicable. You can manage cookies through your browser settings. For full details, please see our Cookie Policy.

5. Data Retention

We retain your information only for as long as necessary to fulfil orders, provide customer service, and comply with legal obligations. Order and transaction data may be retained for up to 7 years for tax and accounting purposes. When no longer required, your data will be securely deleted or anonymised.

6. Your Rights (UK Customers)

In accordance with data protection regulations, you have the right to:

• Access, update, or request the deletion of your information.
• Opt out of marketing communications at any time.
• Request details regarding the data we hold about you.
• Restrict or object to the processing of your data.

7. Security

All pages on flydigito.com use HTTPS encryption. Payments are processed through PCI-compliant gateways. Your card details are never stored on our servers.

8. Children’s Privacy

Our website is not directed toward individuals under the age of 13. We do not knowingly collect data from children.

9. Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The version will be posted here with a revised “Last Updated” date.

10. Contact Us

By placing an order, you confirm you have read and agree to this Privacy Policy.