Last Updated: 26 October 2025

Agreement to Terms
By accessing Flydigito.com and placing an order, you agree to these Terms and Conditions. If you don’t agree, do not use our website.

Company Information

Website: https://flydigito.com/

Your Statutory Rights (Consumer Rights Act 2015)
Important: Nothing in these Terms affects your legal rights as a consumer. Your statutory rights cannot be excluded.

Under UK law, you have the right to:

• Receive goods as described, of satisfactory quality, and fit for purpose.

• Reject faulty goods within 30 days for a full refund.

• Cancel within 14 days of delivery (cooling-off period) for any reason.

• Repair or replacement if goods develop a fault after 30 days (within 6 months).

• Fair contract terms.

Account Use

Your Responsibility:

• Keep your password confidential.

• You are responsible for all activity on your account.

• Notify us immediately of unauthorized access.

You Agree Not To:

• Use our website for unlawful, fraudulent, or deceptive purposes.

• Violate any laws or third-party rights.

• Transmit viruses, malware, or harmful code.

• Scrape, hack, or reverse engineer our website.

• Misrepresent your identity.

If You Breach These Terms:

• We may suspend or terminate your account immediately.

• Block your access without notice.

• Take legal action if necessary.

Intellectual Property

Our Content: All website content (text, graphics, logos, images, software) is our property and protected by UK and international copyright law.

Your License: You may use our website for personal, non-commercial purposes only. You cannot sell, modify, or redistribute our content.

Your Feedback: Any feedback or suggestions you provide becomes our property. We can use it freely without compensation.

Limitation of Liability

We are not liable for:

• Indirect or consequential damages (including lost profits, data, goodwill).

• Issues arising from your use of our website.

• Third-party content or services.

Our Maximum Liability: The amount you paid for products/services, or £100 (whichever is greater).

Exceptions (we ARE liable for):

• Death or personal injury from our negligence.

• Fraud or deliberate misrepresentation.

• Breach of statutory consumer rights.

Website Use

As-Is Basis: Our website and content are provided “as is” without warranties. We don’t guarantee:

• Website operation or accuracy.

• Product fitness for particular purposes.

• Freedom from viruses.

External Links: We’re not responsible for third-party websites or their content. Review their terms before using.

Cookies and Tracking

How We Use Cookies:

• Identify you and remember preferences.

• Improve website functionality.

• Enable login and shopping cart.

• Show personalized advertisements.

See our Cookies Policy: https://flydigito.com/cookies-policy/

Your Choices: You can control cookies through your browser settings. Visit www.allaboutcookies.org for instructions.

Consent: We obtain your consent before placing non-essential cookies (via our cookie consent banner).

Payment and Pricing

Prices: All prices are in British pounds (GBP). Prices are inclusive of all APPLICABLE TAXES AND MANDATORY FEES UNLESS CLEARLY STATED OTHERWISE, AND THE TOTAL PRICE DOES NOT INCREASE DURING CHECKOUT EXCEPT FOR ANY DELIVERY OPTIONS YOU CHOOSE.

Payment Methods: PayPal and major credit/debit cards through secure payment processors.

If Price Error Occurs: We reserve the right to cancel incorrect orders. We’ll notify you before processing the payment.

Security: All payments use SSL encryption. Your payment details are never stored on our servers.

Changes to Terms

We May Change These Terms:

• To comply with legal requirements.

• To reflect business changes.

• To clarify policies.

How We Notify You: We update this page and the “Last Updated” date. For significant changes, we may email you.

Your Acceptance: Continued use of our website means you accept changes. Stop using if you disagree.

Website Modifications

We Reserve the Right To:

• Modify, suspend, or discontinue any part of our website.

• Add, remove, or change features.

• Do this temporarily or permanently, with or without notice.

Updates: We may provide updates/patches. These are part of the website and subject to these Terms.

Related Policies

Return and Refund Policy: See our separate Return and Refund Policy page for:

• 14-day cooling-off period.

• 30-day right to reject OR RETURN ELIGIBLE GOODS AS DESCRIBED IN THAT POLICY.

• Return shipping information.

Shipping Policy: See our separate Shipping Policy page for:

• Order processing (1–2 business days).

• Delivery time (3–5 business days UK).

• Tracking information.

Privacy Policy: See our separate Privacy Policy page for how we handle your personal data.

(Ensure URLs are correct – e.g. https://flydigito.com/shipping-policy/ not “shipping-polsy”).

Third-Party Services

We may link to or display third-party content. You acknowledge that:

• We’re not responsible for third-party services.

• We don’t verify third-party content.

• Your use is entirely at your own risk.

• Third parties have their own terms and conditions.

Complaints

Contact Us:

• Email: contact@flydigito.com

• Phone: +44 755 592 9323

• Address: 119-121 Oxford St, London W1D 2HP, United Kingdom — Find us on Google Maps

Response Time: We respond to complaints within 14 days.

If Unresolved:

• Citizens Advice Consumer Service

  • Website: https://www.citizensadvice.org.uk/consumer/

  • Telephone: 0808 223 1133

• Which? Consumer Rights

  • Website: https://www.which.co.uk/consumer-rights

Termination

Duration: These Terms remain in effect while you use our website.

You Can Stop: Stop using our website anytime without notice or penalty.

We Can Stop: We may suspend or terminate your account or these Terms at any time, at our sole discretion.

Effect: Upon termination, your right to use the website ceases immediately. We’re not liable for suspension/termination.

Governing Law

Applicable Law: These Terms are governed by the laws of England and Wales.

Jurisdiction: Any disputes are subject to the exclusive jurisdiction of the English and Welsh courts.

Validity: If any provision is found invalid, it will be modified to the minimum extent necessary, and the remaining provisions continue in full effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and Flydigito. These Terms supersede all prior agreements and understandings.