Last Updated: 26 October 2025

Introduction
Flydigito.com (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed when you shop for LEATHER BAGS on our website.

By using our Service, you agree to our collection, storage, use, and disclosure of your personal information as described in this privacy policy.

Company Information
Company: Flydigito (Operated by ONYOURSHAPE LTD)
Registered in: United Kingdom
Company Number: 16797935
Address:119-121 Oxford St, London W1D 2HP, United Kingdom — Find us on Google Maps
Email: contact@flydigito.com
Phone:  +44 755 592 9323

Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for specific purposes.

• Contract: To fulfil our contract with you (processing orders).

• Legal obligation: To comply with the law (for example, tax records).

• Legitimate interests: For our business interests (for example, fraud prevention, website improvement), WHERE THESE ARE NOT OVERRIDDEN BY YOUR RIGHTS AND FREEDOMS.

What Information Do We Collect?
We collect information when you visit our website, register, place an order, or contact us:

• Name / username.

• Phone number.

• Email address.

• Delivery address (postcode, address).

• Billing address.

• Payment information (securely processed through our payment processor; WE DO NOT STORE FULL CARD DETAILS).

• Device and browser information.

• IP address and approximate location data.

We collect this data only where we have a lawful basis under UK GDPR.

How Do We Use Your Information?
We use your information to:

• Process and fulfil your LEATHER BAG orders.

• Provide customer service and respond to inquiries.

• Improve our website and product offerings.

• Send order updates and shipping notifications.

• Send marketing emails (only with your explicit consent).

• Prevent fraud and ensure security.

• Comply with legal obligations.

Your Rights Under UK GDPR
You have the following rights:

• Right to be informed: Clear information about how we use your data (this policy).

• Right of access: Request a copy of your personal data.

• Right to rectification: Correct inaccurate data.

• Right to erasure: Request deletion of your data.

• Right to restrict processing: Limit how we use your data.

• Right to data portability: Receive your data in a portable format.

• Right to object: Object to certain types of processing (for example, direct marketing).

• Rights related to automated decision-making: Not be subject to automated decisions producing legal or similarly significant effects.

To exercise these rights, contact us at contact@flydigito.com or call  +44 755 592 9323.
Response time: We will respond within one month (this may be extended to three months for complex cases, and we will inform you if this happens).

Do We Share Your Information?
We may share your information with:

• Service providers: Payment processors, shipping carriers (for example, DPD), email services, and website hosting providers. We share only the minimum necessary information.

• Marketing partners: Only with your explicit consent.

• Legal obligations: Where required to comply with court orders, laws, or to protect our rights.

• Analytics: Aggregated or pseudonymised data with web analytics partners (for example, Google Analytics) to improve our website.

We do not sell your personal data to third parties.

International Data Transfers
Information may be transferred to service providers outside the UK. We ensure appropriate safeguards, such as:

• Standard Contractual Clauses approved by UK authorities.

• Transfers to countries with adequacy decisions.

• Other legally approved transfer mechanisms.

How We Use Your Email Address

• Order emails: We send order confirmations, shipping updates, and delivery notifications.

• Marketing emails: We only send marketing emails with your explicit consent. You can unsubscribe at any time using the link in each email.

Data Retention
We keep your information only as long as necessary:

• Transaction data: 6 years (for tax and accounting purposes).

• Marketing data: Until you withdraw consent or after 2 years of inactivity.

• Website cookies: As specified in our Cookie Policy.

• Account data: Until you request deletion or the account is closed, subject to our legal obligations.

When no longer needed, we delete or anonymise your information.

How We Protect Your Information
We implement security measures to protect your personal information, including:

• SSL encryption for all sensitive information.

• Secure payment processing (we never store full credit card details).

• Access restricted to authorised personnel only.

• Regular security assessments.

• Encrypted data storage where appropriate.

However, we cannot guarantee absolute security. No internet transmission is completely secure.

Children’s Privacy (UK Age 13+)
Age of consent: In the UK, children aged 13 or over can provide consent. For children under 13, we require verifiable parental consent.

Our position: Flydigito.com does not knowingly collect personal information from anyone under 13. Our Service is not directed to children under 13.

If you are under 13: Do not register or send us personal information.

Parents/guardians: If you believe a child under 13 has provided us with information, contact us immediately at contact@flydigito.com or  +44 755 592 9323 We will delete it promptly.

Cookies
We use cookies to:

• Enable essential website functions (shopping cart, login).

• Understand how visitors use our website (analytics).

• Remember your preferences (language, settings).

• Show relevant advertisements (only with your consent).

Cookie consent: Under UK GDPR and PECR, we obtain your consent before placing non-essential cookies via our cookie consent banner, where you can accept or reject different cookie types.

Manage cookies: You can disable cookies in your browser settings, but this may affect website functionality.

For more information, see our full Cookie Policy or visit www.allaboutcookies.org.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes (for example, via email or a notice on our website) where required.

Your continued use of our website after changes take effect means you accept the updated policy.

Complaints
If you’re not satisfied with how we handle your personal data, you can lodge a complaint with:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Telephone: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

You can also contact us first so we can try to resolve your concerns.

Third-Party Services
We may link to third-party websites or services. We are not responsible for their privacy practices. You access third-party services at your own risk and should review their privacy policies.